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Frequently Asked Questions

Question: Is AURA available today?

Answer: Yes. Reach out to us via our contact form to learn more!

Question: Would AURA help limit employee exposure to chemical disinfectants?

Answer: Yes, the AURA system is fully enclosed, and all chemicals are neutralized during the process. All that leaves Aura is clean air.

Question: Who supports implementation and ongoing training for Sterifre customers?

Answer: Sterifre’s team of Infection Preventionists will work side-by-side with you to develop site specific protocols for implementation as well as the policies and procedures you need on an ongoing basis.

Question: Where can I put the AURA system in my facility?

Answer:AURA can be placed anywhere there is access to a standard electrical outlet.

Question: Do I need special installation hardware?

Answer: No special installation required. Simply plug and play.

Question: Is there a warranty on Sterifre equipment?

Answer: Yes. With our guaranteed services, all equipment, supplies, training and maintenance are included for one cost effective price.

Question: Do I need special training to operate the AURA system?

Answer: All the training you need is part of our service. AURA utilizes a simple push button operation.

Question: How do I get replacement AURA-D cartridges?

Answer:  AURA-D cartridges will be shipped to you based upon the number of systems in your facility. Need more cartridges? Simply call your customer service representative.

Question: Is AURA safe for electronics?

Answer: Yes. With AURA, you do not have to worry about scratching, fogging, or cracking your valuable equipment.